It is simple
There is a simple, 2-minute idea that can improve your team’s completion percentage and improve relations between one who assigns and the assignee.
What is it?
First, let me give you a look into an experience I am sure we’ve all had:
Person 1 gives person 2 a task. Then, person 2 accepts the job. Person 1 marks a date on the calendar when it’s due. Afterwards, person 2 just works in her corner of the office. Person 1 adds another thing and another thing to person 2’s workload. Person 2 misses the date.
As a result, both end up resentful.
Does this sound familiar? I’ve been both person 1 and 2. Both are frustrating positions.
The problem isn’t competency or skill. The issue is communication.
How do you fix it? You check in with the other person.
Take a look at the exercise below for a sample “check-in” email that helps both sides of the equation.
Write a “check-in” email about a project or task.
As Person 1:
How is [job name] coming along?
My understanding about the project is you are: [Where you think person two is]
Is there anything I can do to help? [List potential problems/roadblocks]
This job is a [priority level] because [why is it important to the strategy]
As Person 2:
I am checking in about [task name here]
Here is where I am: [Small status report here]
I may have trouble with this: [Potential problems and roadblocks in the short-term]
My priorities, in order: [Job list]
This brief email clarifies communication problems by letting people know exactly where they stand. That, in turn, improves morale and helps person 1 create a landing zone(LZ) for later projects.