Don’t Justify, Listen

Do you care about creative, innovative work from your team?

Well, stop justifying. Just listen.

There is an urge, from our ego, that takes over when it gets hurt.

We get defensive and start justifying our actions.

It feels good too! “I only did THAT because you did THIS.”

And while that “good” feeling washes over us, we are losing the attention and trust of those around us.

The trade-off doesn’t work. The math just doesn’t add up.

Instead of justifying, take a breath and listen.

While it won’t feel right at the moment, at first, the other person feels heard.

When everyone feels heard, that is when creativity really ramps up.