Perception guides what we hear
How I hear your remark is different from how you said it, full stop.
When we communicate, we take our concepts and try to place them into someone else’s head, filled with ideas, emotions, and events we can’t possibly perceive. What we say is always different from what someone else hears.
If that is true, how can we communicate, so people understand us?
- Empathize from a place that understands that people hear things differently from how we say them
- Shorten, clarify, repeat over and over.