Adam Thomas

Your research involves talking to customers to gain insight. Great — now let’s talk about how to make it matter.

AI can be a powerful tool, but, ultimately, it’s just that: a tool. Make sure you understand its processes so that you’re the one in control of making product decisions.

All humans are susceptible to cognitive biases. As a product manager, your job involves turning those weaknesses into strengths for the team.

There’s a difference between privacy, which is based on trust, and secrecy, which isn’t. To maximize your team’s potential, you need to foster privacy and eschew secrecy.