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Product Discovery: Finding the Question That Actually Matters
Ask the hard questions before building—this guide helps PMs avoid unnecessary work and stay focused on what matters most.
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When Did You Last Talk to Your Customers?
Yes, I’m asking you. When was the last time you picked up the phone and have a conversation with your customers?
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Customer Abdication: When Listening to Users Destroys Your Product
A game studio I worked with decided to let their users vote on what to build next. They built a beautiful feature-voting board. Customers ranked